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Do you need help with a product, order, or technical question?

Our support team is here for you.

Before submitting a request, we recommend taking a look at our FAQ-Bereich. 

Many questions can already be answered there, making it the fastest way to solve your issue.

As different team members handle different areas of our daily operations, direct contact by phone or email cannot always guarantee that your request reaches the right person.

Instead of contacting us directly by email or phone, please use the contact form on this page and describe your request as precisely as possible. Each ticket is automatically assigned to the responsible department.

Submit a Ticket

  CSD e.U. 

  • Billing Address:
  • Flurgasse 16
  • 3422 Altenberg
  • Austria


  • Delivery and pick-up address:
  • Betriebsstraße 7
  • 3423 St.Andrä-Wördern
  • Austria


 info@unilight.at 

  +43 676 5002739 (for order and shipping request only, limited availabilitly, perfer mail/ticket)

Support tickets have the highest priority and are processed as quickly as possible. Please allow 1–2 business days for handling, depending on request volume.

Using the ticket system helps us respond faster, more efficiently, and with the right expertise from the start.